If you’ve asked this question to somebody before, the chances are they were dismissively generic and said “work hard’…
“What do you want me to do with that information?”
The real question to ask yourself is “what is my manager’s or organisation’s idea of hard work?”. One thing you can do is look at the person directly above you in the hierarchy – Supervisors, Senior Sales Associates, Team Leaders. Break down what their manager’s expectations of them are and build yourself off of that when you have fully grasped the role of a Sales Associate. So how do you demonstrate that you’ve fully grasped your own role?
- Exceed Sales Targets
Skim through this brief on these 6 points and i’ll pay you for your time with a reality cheque. Advance from sales associate starting with..
Exceeding your sales targets
is a minimum expectation when it comes to demonstrating your role. Don’t worry if it isn’t your strongest point, good managers will always see where the strengths of their staff fit best, if you don’t have a strong manager, be sure to excel with these next 5 points.
doesn’t come naturally to everyone but a starting point is consistently being helpful. Consider the many different characters when you enter a new team – some will work hard, some will talk a lot, some will be lazy. Get to know who you’re working with when it’s quiet. Keep up with mini tasks such as floor standards and replenishment. Demonstrate your work ethic as you bond with the team.
entails basic punctuality. Show up 15 minutes early for your shift on a consistent basis. That one day you’re late will stand out like a pepperoni on a halal pizza. Be prepared to make sacrifices such as staying a little later to get a job done, to complete a sale, to help a colleague or your manager. Sacrifice time for quality, not quality for time.
ties everything together. It’s all about knowing the till systems inside out, understanding the store’s concept, values and goals whilst being able to demonstrate them without hesitation. When you’re the go-to for all things [insert store name here], people will start to wonder why you’re not the manager.
is all about taking on the role of a teacher, an expert and a trendsetter. Mentor the new staff and share your knowledge, take ownership of adversity and be on hand with a solution for everything. Note: It’s important that even when a situation doesn’t directly involve you, you understand what’s happened so you can learn the lesson yourself for when that situation arises again. This helps you to maintain your fluency at work.
regularly with your manager. Make your ambitions in the company clear and outline what you believe you need to do to achieve them. Ask your manager: “how can I advance from sales associate in 3 months?” Go as far as getting to know your manager’s manager and outline your ambitions once more citing what you will do to achieve them. Each time you meet or have a quick catch-up, deliver an update on the level you feel that you’re at with evidence. Be constantly open to taking on and achieving new challenges. Communication is key.
Personally I feel that any goal is achievable through any means if applied correctly, however if you’ve been scratching your head for ideas, follow this model and remember everyone is different, adapt these points to your character and current situation.
Now who should I make this cheque out to?